Refund Policy
Last Updated: Sep 2026
At Euro Sons, we aim to provide clear and professional travel planning and support services. Our refund terms depend on the type of service purchased and the stage at which a cancellation or refund request is made.
Service Cancellation
If you wish to cancel a service, please contact us as soon as possible. Refund eligibility will depend on whether the requested service has already been started or completed.
Services Already Provided
Fees may not be refundable once consultation, travel planning, document guidance, itinerary preparation, booking assistance, or other agreed services have been provided.
Third-Party Costs
Payments made to airlines, hotels, travel providers, visa centres, insurance companies, or other third parties are subject to their individual cancellation and refund policies. Euro Sons cannot guarantee refunds for third-party charges.
Visa Application Fees
Any government, embassy, consulate, or visa application fees are separate from Euro Sons service charges and are generally subject to the relevant authority’s own refund rules.
Refund Requests
To request a refund, please contact us with your name, booking or service details, and reason for the request. We will review your request according to the applicable service terms.
Processing Refunds
Where a refund is approved, we will process it using the original payment method where reasonably possible. Processing times may vary depending on the payment provider.
No Visa Approval Guarantee
Euro Sons does not guarantee visa approval. A visa refusal or unsuccessful application does not automatically qualify for a refund of services that have already been provided.
Contact Us
For questions about refunds or cancellations, please contact:
Email: info@eurosons.co.uk
Phone: 020 8080 8168
WhatsApp: Available through our website
This Refund Policy should be read together with our Terms & Conditions.